If you are using stand-alone transaction terminals supplied
by your bank they will be upgraded automatically by the bank. If you are
using your own stand-alone terminals you may contact your supplier for
new terminals. Alternatively, you may wish to take this opportunity to
move to integrated EFTPOS. Integrated EFTPOS is where the the functionality
of a stand alone transaction terminal is emulated on your point of sale
systems and fully integrated with them.
Step 1.
Decide what EMV Level 1 approved hardware you will use to read the chip
cards and to allow the PIN number to be entered. Part of the process will
involve a decision either to use a separate card reader and PIN pad, or
a combined reader with PIN pad.
[See: what are my hardware choices: integrated or separate
reader?]
Step 2.
Decide where you want to run the supporting EMV Level 2 software. You
have a choice of running it on the reader, on the point of sale till or
on a server.
[See: where should I run the software: server, POS or
reader?]
Step 3.
Approach your existing EFTPOS supplier to see if they have upgraded their
software to handle the new EMV chip card data for both authorisation and
settlement. If not, you have a choice of asking them to provide an upgrade
or changing to a product which has the necessary support.
Step 4.
Design new systems and plan how existing systems will be upgraded. Take
into consideration how the new EMV configuration parameters will be maintained.
Make allowances for any software upgrades and card reader firmware updates
which may be required after going live, e.g. for future EMV changes
Step 5.
Contact your bank and present you proposed migration to chip and PIN plans.
Discuss the certification process for going live.
Step 6.
Contact the chip and PIN programme office to discuss opportunities to
take part in the town trial and receive help with staff education and
training.
Step 7.
Order new products, integrate software with existing point of sale and
EFTPOS systems, perform certification testing and obtain approval from
bank to go live.
Step 8.
Upgrade a small number of pilot stores and system test.
Step 9.
Educate all relevant personnel and then go live with pilot stores.
